To be the community's favorite financier; solid, inclusive, reliable,
contributing strongly to the sustainable development of Guatemala.
Constant search for perfection that produces high-quality results with optimal use of resources.
óptimo de los recursos.
Internal force that drives to make the work with the utmost dedication, enthusiasm, perseverance and commitment.
Genuine desire to serve with empathy and joy; providing extraordinary attention that is founded on the ability to listen and be perceptive.
To be transparent with the associate and the client, and faithful to the institution.
Strict compliance with institutional decisions, plans, rules and procedures.
To be supportive, democratic, responsible and fair in relations between
partners and in institutional practices.